I placed an order. Why am I receiving an email that says I didn't order?

I placed an order. Why am I receiving an email that says I didn't order?

If you received an email from us asking why you did not place an order, it means that no one placed an order using that particular email address (as a log-in).

Is it possible your order was placed using a different email address?

You can double check by searching your email with the following subject:

Order Receipt for

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